Returns

Yarn: unopened/unused/unwound yarn in like-new condition with receipt may be returned within 30 days for store credits only. Sorry, no cash refunds. Absolutely no returns on wound yarn.

Books, patterns, needles and accessories: All sales are final. No returns or exchanges.

Sale or clearance items: All sales are final. No returns or exchanges.

Special Orders

We would be happy to make a special order on your behalf. Special orders must be pre-paid.

Class Policies

All adult classes are limited to 6 people, and kids' classes are limited to 4 children.

Full payment is required at the time of registration.

All classes require a minimum of three people. If minimum registration is not met, we reserve the right to cancel the class. In this case, you will receive a refund of class fees you have already paid.

We have a 3-day cancellation policy. If you do not cancel at least 3 days prior to the class, you will forfeit your class fee.

Discounts

Seniors Day - On the first Friday of the month, we offer a 10% discount to seniors (age 65 and over).